“We were watching illnesses sweep through teams like wildfire. Someone in accounting would call in sick on Monday, and by Friday we would have five or six people out.”— HR Director, Manhattan Financial Services Firm
Results Overview
Industry: Financial Services
Location: Midtown Manhattan
Office: 200 employees, 30,000 square feet
Challenge: Recurring illness outbreaks impacting productivity
Solution: Enhanced sanitization protocol targeting disease transmission
Results: 30% reduction in sick days | $180K estimated annual savings | Improved employee satisfaction
The Situation: A Recurring Problem with No Clear Solution
This Manhattan financial services firm faced a problem familiar to any company with an open floor plan: when one person got sick, everyone got sick. The pattern repeated every cold and flu season, draining productivity and straining teams scrambling to cover for absent colleagues.
“Certain times of year, it felt like we were operating at half capacity,” the HR Director recalled. “We had tried everything we could think of. Hand sanitizer everywhere. Reminders about staying home when sick. Air purifiers. Nothing broke the pattern.”
The company calculated the financial impact: each sick day cost roughly $600 in direct productivity loss, based on their average salary costs. The indirect costs, missed deadlines, delayed projects, stressed teams, were harder to measure but clearly substantial.
Their existing cleaning service maintained a presentable office but was not addressing the root cause. Standard janitorial work focuses on appearance. Disease transmission happens on surfaces that look perfectly clean.
Our Solution: Cleaning Designed to Stop Disease Spread
When this company came to us, they were looking for more than a new vendor. They needed a partner who understood their actual problem: too many sick days, too much lost productivity, too many weeks spent operating below capacity.
We designed a cleaning program specifically to interrupt disease transmission. The core elements:
Systematic High-Touch Surface Sanitization
Every night, our team sanitizes every surface that multiple people touch daily: door handles, elevator buttons, light switches, conference equipment, printer touchscreens, kitchen appliances, restroom fixtures. We use EPA-registered disinfectants and observe proper contact times. The goal is genuine sanitization, not just wiping.
Priority Treatment for High-Risk Areas
Restrooms and kitchens get enhanced attention as high-traffic transmission zones. Thorough sanitization of all touch points plus guaranteed supply restocking. Nothing breaks office hygiene faster than empty soap dispensers.
Outbreak Response Capability
When illness starts spreading, the company can request enhanced cleaning immediately. We increase sanitization frequency and focus on affected areas, helping contain outbreaks before they cascade through the entire office.
“The pattern of one illness spreading to dozens of employees became much less common. When someone did get sick, it stayed more contained.”
The Results: Measurable Improvement in Workplace Health
After one full year with our specialized cleaning regimen, the numbers told a clear story:
30% fewer sick days compared to the previous year. The biggest gains came during flu season, when the company historically suffered most.
Estimated $180,000 in recovered productivity. Using their cost-per-sick-day calculations, the reduction translated to substantial value. The investment in enhanced cleaning paid for itself many times over.
Improved employee confidence. Internal surveys showed staff felt better about their workplace environment. In an era when people pay attention to hygiene, that confidence matters for retention and satisfaction.
Better outbreak containment. When illness did occur, it spread less. The systematic sanitization of transmission points interrupted the chain reactions that previously made one cold into a department-wide outbreak.
Why This Approach Works When Standard Cleaning Does Not
Most office cleaning services are designed to make spaces look clean. That is a valid goal but a different one from creating healthy environments. Looking clean and being hygienic require different approaches, different training, and different priorities.
A door handle can harbor cold viruses for 18 hours while appearing perfectly clean. Standard janitorial crews might wipe that handle with the same cloth they used across the whole office, spreading germs rather than removing them. They might spray disinfectant and immediately wipe it off, never giving the product time to work.
Effective sanitization requires trained staff who understand disease transmission, proper products applied correctly, systematic attention to every transmission point, and the accountability that comes from fair compensation and professional treatment. Budget cleaning services cannot deliver those things.
Ready to See Similar Results in Your Office?
If illness regularly spreads through your Manhattan or Miami office, costing productivity and straining your teams, the solution might be environmental. Professional sanitization protocols can interrupt disease transmission and create measurably healthier workplaces.
Get a Free Quote to learn how our specialized cleaning approach can help your office reduce sick days, protect employee health, and recover lost productivity.